When your aircon stops doing its job
Hot rooms, weak airflow, water dripping indoors or a unit that keeps tripping the power are usually signs that something needs attention. In Durban’s heat and humidity, a small fault can turn into a bigger one quickly, especially if the system is running hard all day or during load-shedding recovery.
Our support team helps clients work out what is urgent, what can wait, and what should be repaired properly before it causes extra damage. We support domestic units, small business systems and larger commercial installations across Clairwood, Durban Central, South Durban, North Durban, West Durban and the wider eThekwini area.
How we handle call-outs and breakdowns
Breakdowns need a practical response. We start by asking the right questions so the technician arrives prepared, with the likely parts and tools for the job. That saves time on site and helps avoid repeat visits for simple issues like faulty capacitors, blocked drains, failed contactors or dirty filters.
- Fault finding for units that are not cooling, not switching on, or making unusual noise
- Breakdown call-out support for homes, shops, offices and light industrial sites
- Drain blockages and water leaks checked before they damage ceilings or walls
- Controls repair when remotes, wall controls or settings are not responding
Gas, leak checks and compressor concerns
If an air conditioner is low on gas, it often means there is a leak somewhere in the system. Topping up without checking the cause can waste money and leave you back at square one. We support regas and leak check work so the problem is handled properly, not just covered up.
Where cooling performance has dropped badly, the compressor may need closer inspection. Our team deals with compressor replacement, fan motor repair and related electrical faults, and we advise honestly when a repair is still worthwhile and when a unit has reached the end of its useful life. For sites near the coast or in busy commercial areas, regular checks help reduce breakdowns caused by dust, salt air and heavy daily use.
Planned maintenance for homes and businesses
Regular maintenance keeps equipment running better for longer and can cut down on emergency call-outs. For landlords, offices, restaurants and retail spaces, it also helps with tenant comfort and keeps systems cleaner through the year. We can support one-off services or planned maintenance arrangements, depending on how many units you have and how often they run.
- Deep clean service for indoor and outdoor units
- Filter cleaning and airflow checks
- Inspection of electrical parts, drains and gas pressure
- Seasonal servicing before summer demand rises
In Durban, where humidity can build up fast, a clean system also helps with smells, mould and poor air movement. That matters in bedrooms, reception areas and enclosed work spaces alike.
Spares and parts support from Clairwood
Not every job needs a full replacement. Sometimes the answer is a matching spare, the right capacitor, a contactor, a fan component or another small part that gets the unit going again. Our spares and gas side supports the repair team and helps us move faster when a part is already identified.
If you are a contractor, facilities manager or homeowner trying to keep costs under control, we can help you understand what part is needed and whether repair is a practical option. Ridwaan Khan heads the spares and gas side, so the support process stays focused on the actual equipment problem, not guesswork.
Who you will deal with
Aircon Depot is a Durban business based in Clairwood and operating since 2008. Kavitha Naidoo leads the company as Managing Director, with support from an experienced team that includes Anele Mkhize on operations, Yusuf Ismail on senior technical work, Nokuthula Zungu on installations coordination, Ridwaan Khan on spares and gas, and Kgaogelo Mashaba in customer care.
That structure matters because clients want one clear point of contact, not a lot of passing around. Whether you need help with a repair, a service booking or a follow-up on an existing job, our team works from the same base in Clairwood and keeps the process straightforward.
If you need support, email depot@aircondepot.co.za and tell us what the unit is doing, where it is located and when the problem started. The more detail you give us, the quicker we can help.