1. Who operates this website
This website is operated by Astros Marketing (Pty) Ltd on behalf of Aircon Depot, a Durban air-conditioning business based in Clairwood, Durban and serving greater eThekwini. The site is intended for customers looking for domestic and commercial air-conditioning supply, installation, repairs, spares and gas services.
Any reference to “we”, “us” or “our” on this page means Aircon Depot and the website operator acting for the business. If you contact us through the site, the details you send may be used to respond to your enquiry, arrange a call-out or prepare a quotation.
2. Acceptable use of the site
You may use this website for lawful business and information purposes only. You must not use it in a way that damages the site, disrupts access, interferes with security, or attempts unauthorised access to any part of the system.
- Do not copy, scrape or reuse content without written permission.
- Do not send false, misleading or offensive information through forms or email.
- Do not introduce malware, code or anything that may affect site performance.
- Do not use the site to impersonate another person or business.
3. Information, quotations and service details
We take care to keep the information on this site current, but product details, service descriptions, availability and response times may change without notice. Any quotation, estimate or advice given after an enquiry is based on the details supplied at the time and may change after inspection on site.
Air-conditioning work can be affected by factors such as access, refrigerant type, electrical condition, parts availability and the state of the existing installation. A quotation is not a fixed price until confirmed in writing by us. If a job requires extra materials or more labour than expected, we will explain this before continuing where possible.
4. Orders, call-outs and service appointments
If you request a repair, installation or planned maintenance visit, you agree that the information you give is accurate and complete. This includes address details, parking or access limits, unit size and any known faults. Clear information helps us send the right technician and avoid delays.
- Call-outs may be scheduled according to area, urgency and technician availability.
- Emergency breakdown work may carry different rates from planned work.
- If a site is unsafe or inaccessible, we may reschedule or withdraw the visit.
- Parts fitted during repair work remain subject to the relevant supplier terms where applicable.
5. Liability and limits on responsibility
We do not accept responsibility for losses caused by events outside our control, including power interruptions, municipal water issues, load-shedding, weather, theft, third-party interference or failures in existing equipment. Air-conditioning systems can fail for many reasons and some faults only become clear after testing on site.
To the fullest extent allowed by South African law, Aircon Depot and its staff will not be liable for indirect or consequential loss, loss of profit, or damage arising from the use of this website or reliance on information published here. Nothing in these terms limits liability that cannot lawfully be excluded.
6. Privacy, updates and governing law
Any personal information submitted through the website is handled for business purposes such as enquiries, bookings, quotations and customer support. We may keep records for administrative and service history purposes. Please use the contact details provided on the site if you need to correct or update information you have sent us.
We may change these terms from time to time without prior notice. Continued use of the website means you accept the updated version. These terms are governed by the laws of South Africa and any dispute will be dealt with in the South African courts with jurisdiction.
For questions about these terms or website enquiries, contact Aircon Depot at depot@aircondepot.co.za.