Send your spares enquiry with the right details
The quickest way to check availability is to send us the unit details first. That helps us match the correct part and avoid delays on site. If you are not sure about the model number, send a clear photo of the indoor unit nameplate, outdoor unit nameplate, or the faulty part if it is still readable.
For best results, include the property type, suburb, and whether the unit is domestic or commercial. Durban heat and coastal humidity can change what we recommend, especially for parts that sit in damp ceilings, near kitchens, or in salty air close to the coast.
- Unit make and model, if visible
- Indoor and outdoor unit serial numbers
- Part needed or fault symptom
- Suburb and preferred contact number
- Urgency, for example same day or this week
Common parts we check every day
We regularly check stock and lead times for parts used in breakdowns, repairs and installations. Some items are often available off the shelf, while others may need matching to the exact unit specification. We will tell you if a part is a direct fit, needs a substitute, or must be ordered in.
Common enquiries include filters for split units, remote controls, control boards, capacitors, contactors, fan motors, drain pumps, isolation switches, pipe insulation, brackets, vibration pads, and installation accessories. If the part affects safety or current draw, we will not guess. We check the rating first.
- Controls and remotes
- Filters and washable filter frames
- Capacitors and contactors
- Fan motors and blades
- Drain accessories and pump parts
- Mounting and insulation materials
How we confirm compatibility before you buy
Not every part that looks similar will work on your unit. A capacitor can have the wrong microfarad rating. A control board can match the casing but not the wiring sequence. A fan motor may fit the bracket but run at the wrong speed. That is why we verify the spec before we release a part.
When needed, our team checks the old component against the replacement and confirms the electrical rating, physical size, connection type and operating use. If the equipment has had repeated breakdowns, we may recommend a fault finding visit first, so you do not keep replacing the same item over and over.
- Electrical rating and voltage
- Physical size and mounting points
- Connection type and wiring layout
- Use in coastal, commercial or domestic conditions
Urgent parts for breakdowns and call-outs
When a unit has stopped cooling, leaked water, tripped power or lost control response, time matters. In many cases we can check whether the likely spares are available before a technician heads out. That helps with compressor replacement, fan motor repair, drain blockages, capacitors and contactors, and other common call-out work.
For businesses in Durban Central, South Durban and the industrial side of Clairwood, this is often the difference between a quick repair and a longer shutdown. If the site runs during load-shedding, we also look at the control and start components that tend to suffer after power fluctuations.
- Breakdown call-outs
- Compressor replacement checks
- Fan motor and capacitor enquiries
- Controls repair support
- Leak and regas related parts
Maintenance spares for homes, shops and offices
Not all spares enquiries are for emergencies. Many clients in West Durban, North Durban and the greater eThekwini area ask for parts during planned maintenance, especially before summer. Replacing worn filters, cracked insulation, tired contactors and ageing drain parts can prevent bigger faults later on.
We can also help you plan for items needed during scheduled service visits. That includes filters, cleaning chemicals for deep clean service work, mounting accessories and control parts that are showing early signs of wear. For commercial sites, keeping a small spares list on hand can cut downtime when staff are under pressure.
- Planned maintenance spares
- Filters and cleanable inserts
- Drain blocks and condensate parts
- Installation accessories
- Service items for repeat visits
What happens after you enquire
Once we receive your details, we check availability and come back with the next step. That may be stock confirmation, a matching request, a quotation, or advice to inspect the unit first. If a part is available, we will let you know the collection or dispatch options from our Clairwood base.
Our team includes support for spares and gas, installations, planned maintenance and repairs, so you are not dealing with a separate counter that cannot explain the job. If you need help fast, send the unit details and the fault description in one message. It saves time and keeps the repair moving.
Aircon Depot serves Clairwood, Durban Central, South Durban, North Durban, West Durban and the wider eThekwini area from our Durban base.
